Thread started: Dec 3 2007, 3:50 PM EST Watch
I find that this complaint is few and far between, yet I now know of three people with exactly the same issue. After performing the ROM update available from the HTC website, all the front buttons on the HTC TyTN stopped working immediately (these are the Messaging, IE, OK, Video Call, Dial, Hangup, the joystick buttons, etc. that surround the screen).
No amount of hard resets (via Settings, Clear Storage OR the two soft keys together with the recessec reset button, OR more than 8 attempts at reloading the ROM update (all successfully completed, by the way) addressed this extremely annoying condition as result of the upgrade from WM5 to WM6.
Let's face it, WM6 added some nice features, have a good look and feel, but having to loose the buttons is a bummer, to say the least.
I have searched so many forums over the past two months since the ROM upgrade, that I cannot remember half the stuff - tried so many things that I can re-install my software blindfolded, yet no solution in sight.
Some details: I am a resident of South Africa, my contract is with Vodacom. The HTC distributor in RSA is Leaf Technologies (www.leaf.co.za) and my model is a HERM200
ROM version: 3.54.255.3
ROM date: 07/05/07
Radio version: 1.48.00.10
Protocol version: 32.81.7020.20H
ExtROM version: 3.54.255.104
Any and all assistance is appreciated, since Leaf advised that it's a hardware problem.... Go figure - a ROM upgrade trashes three TyTN's buttons, yet the same button work for a Hard Reset?
Regards from sunny RSA
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RE: Issue with the front buttons after WM6 ROM upgrade
By: AnonymousJun 4 2008, 2:54 AM EDT
Application button registry is stored in HKLM\Software\Microsoft\Shell\Keys\.
There are keys 40Cx for buttons...
For example, 40C1 should be \windows\AppButtons\Messaging.lnk (if your device mapped Button 1 to Email)
So pls check the folder \windows\AppButtons to make sure that you have all other link (*.lnk files) to the default application (Email, Internet, OK, Phone, Start Menu). If not, you should copy the links (shortcut) from \Windows\Start Menu.
Perhaps the *.lnk files are hidden in the folder.
Of all the files are present, click any link to see if the application opens. If it does, then pressing hard button should open it as well. Soft reset your device if needed.
Hope this could help. It works on my 8525
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