T-Mobile Dash™ Best Practices

The following “best practices” are intended to enhance your everyday experience with this device and let you know what to expect. Valuable information such as optimal device settings, maintenance tips, and common issues are included to increase your device familiarity and satisfaction. We have also listed helpful support resources to address any further questions and additional support needs.

Best Practices for the T-Mobile Dash™

Power / Battery Charging Tips

Battery Charging

• To charge your device, please only use the supplied AC charger and USB cable.
• If your battery level is below ~10%, the device may not charge through the supplied USB cable. Please use the supplied AC charger in this case.

Battery-Saving Tips

• Turn off the Bluetooth feature and WiFi when not in use using Comm Manager
• Lower key tone volumes and turn off any unwanted sound notifications
• Turn on keypad or device lock to prevent accidental activation of device and backlight by holding the End Call button for approximately three seconds
• Adjust backlight settings in Start > Settings > More > “Power Management” to reduce power consumption

System Capacity

System Resources
Running several resource-intensive applications such as Internet Explorer and Windows Media Player simultaneously can lead to slower response times and may cause the system to freeze. Some tips to avoid slow response times and freezing:

• When not in use, close running programs in Task Manager. To access the Task Manager, navigate to Start > Task Manager. Press the Menu option to select applications to close.

(Please note: navigating to other applications does not close the previous application)

• Soft reset the device periodically
• If the device is unresponsive, please wait and do not try to open additional programs

System Memory

• Save data on your microSD™ card as system memory is limited
• Content on your microSD™ card will not be located in the same folder as data saved onto the device

Internet Connectivity

WiFi / Hotspots
Availability and speed of your WiFi / Hotspot connection may vary greatly depending on location, physical obstructions, network traffic, and host connection speed.

• If you are unable to connect to your home network, please check that all firewalls are deactivated. Please also check the wireless router settings for any limitations on the number of connections allowed.
• If you are unable to connect to your office network, please contact your IT administrator.

EDGE / GPRS
Availability and speed of your EDGE / GPRS connection may vary greatly depending on location, physical obstructions, and network traffic. The expected connection speed for EDGE is ~90-120kbps. The expected connection speed for GPRS is ~30-40kbps.

Where can I access additional support resources for troubleshooting?

MSFT Windows Mobile Help (http://www.microsoft.com/windowsmobile/help/default.mspx)
T-Mobile Support Website (http://support.t-mobile.com)
T-Mobile Dash™ User Manual
HTC Wiki (http://htcwiki.com)

T-Mobile is a federally registered trademark, and T-Mobile Dash and the magenta color are trademarks, of Deutsche Telekom AG. © 2006 T-Mobile USA, Inc.

HTC is a federally registered trademark. © 2006 HTC USA Inc. All rights reserved.