Thread started: May 28 2007, 3:38 PM EDT Watch
Can anyone tell me how to get repair of the powere connector on my 8125. The Cingular sales guy told me to repair is over $700, which I think is illogical.
The connector port fell into the unit. It is only 7 months old and Cingular denies a warranty because it is Physical damage. They only cover if the part stops working, not something breaking. I said if I bought a new car and the door handle fell off it is a physical break and they would fix it, I don't understand Cingulars ridiculous comment - but they hold the cards. And, I am screwed.
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RE: Repair of power connector
By: Anonymous, Nov 4 2007, 2:50 PM EST
Hey I have the very same problem!! So I called At&T and gave them hell! I asked for a supervisor and a manager everybody!!! and guess wot? they changed it! after good 2 hrs. of talking to them (I swear!) they told me it was a defect they knew about and send me a replacement, under the condition that it was for sure not broken, right? so after a couple of days exchanged and all they send me a bill from the repairs depart. and the old phone telling me that to they point of view it was broken, so I had to pay the bill!!! So I called back and gave them hell again, after that they said, you know wot? no problem!! so now I have a broken phone and a new one! thanks to them and no bill!!! try it it works just a little patience....
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