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    Doing a hard reset

    Hard/Master Reset for a HTC Pocket PC:

    Warning: Performing a Hard/Master Reset will remove all of your data (settings, files, 3rd party applciations, etc.) from your device and will only reload the Windows Mobile Software and components.

    The method for Hard Resetting/performing a Master Reset on HTC devices can vary by model. Below are the instructions for the most common method. If these steps do not work for you, consult your user manual or contact your wireless carrier for additional assistance.


    • With the device powered on, press and hold the Left and Right Soft Keys.
    • Whilst holding the Left and Right Soft Keys, perfrom a Soft Reset on the device by inserting the stylus into the reset hole.
    8525 Hard Reset
    • If successful, you will get a message on the display of your device asking you to confrim the Hard Reset. Note: the below image is just an example and the confirmation screen on your unit may differ.
    Hard Reset Confirmation


    Latest page update: made by browntannis , Nov 9 2007, 7:40 PM EST (about this update About This Update browntannis Edited by browntannis

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    zimbricd Why does the unit "crash" and need a "hard reset"? 2 Feb 22 2008, 11:25 AM EST by Anonymous
    Thread started: Jun 11 2007, 8:38 AM EDT  Watch
    I have had to do this twice now. It runs great for a while, then all of the sudden I cannot do a simple "soft reset" It locks up upon boot up, at the blue Windows Mobile screen. The unit sitts there for ever!! I tried charging, and lettin it sit on this screen, etc. but nothing woked. I am about to do the "hard reset". There goes another 8-hours of software re-loading.........
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    Anonymous Hermes vs Wizard 2 Feb 7 2008, 3:51 PM EST by gronnie
    Thread started: Jun 3 2007, 11:11 AM EDT  Watch
    Sounds like you have the Hermes model not the Wizard pictured above; To hard reset, hold down the two soft key buttons directly below the screen, and press the reset pin.

    You will be presented with a menu saying 'press R to reset, X to exit'.
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    Anonymous Clean Windows Mobile 1 Feb 3 2008, 2:59 PM EST by samtor202
    Thread started: Jan 27 2008, 5:18 PM EST  Watch
    Hard reset restores the phone to all it's initial settings? How can i reset the device to an blank Windows Mobile instalation, without all the HTC crap on it?
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    Keyword tags: Device reset Hard Reset Master Reset Reset
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    Anonymous didn't work for my device 2 Jan 27 2008, 5:38 PM EST by Anonymous
    Thread started: Dec 24 2006, 4:20 AM EST  Watch
    i get to the message saying reformat completed... any more help? please?
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    Anonymous didnt work for me 2 Dec 30 2007, 10:54 PM EST by Anonymous
    Thread started: May 4 2007, 11:10 AM EDT  Watch
    i get a screen with blue green and red colors on it
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