No one at T-Mobile has the answer and HTC tech support referred me here. I dial my office voice mail maybe 10-15 times a day. On my Sprint phone I was able to insert pauses in the dialing. It would dial the number, pause for the voice command, add a string of numbers, pause for the next voice command, and finally put in my password. So I could press 3, for example, and it would take me all the way through to my messages. So far I can not find a way to put in the pauses on the Wing. So I have to press 3 and then wait for the voice command, and then manually put in the next string of numbers, then wait again for the next voice command, and then put in the password. This is time consumingconsuming. and impossible to do while driving. Anyone know if it can be done on the Wing? If so, how? Thanks, Tom