This seems to be the only HTC phone that can have it's LCD screen break with little or no pressure while in it's pretective case. Just a warning as I didn't know this. If you own the phone screen cracks/breaks are not covered by HTC corporate in the North American region and they do not deal with Customers with any warranty issues. I don't have a problem with that but the Carriers that sell the phone don't seem to want to cover it under warranty as a manufacture defect either. There are some options that I've found if you should come into this problem.

Option 1. Call HTC about non warranty work. They have an 800 number in North America. They will diagnose the phone for 28.00 once shipped to them and replace the LCD at around 123.00 to 180.00 and waive the traige fee if it is just a broken LCD>

Option 2. Most Cell Carriers will sell a phone insurance policy that you can use 1 to 2 times a year but there is at least a 75.00 to 150.00 out of pocket expense and they will ship you a new or refurbished phone.

Option 3. which seems to be the cheapest and best bet if you are squimish about taking your phone a part is buying the parts online. With the right tools and LCD screen which you can find at www.pdaparts.com or on e-bay you can replace the LCD screen for less than 60.00 with parts shipped. Note that this will void any warranty that your phone has but if it's broken anyway and not covered what do you have to loose. That parts store even has an online video to help with the removal of the old screen. I tried it and was pretty successful. It is tricky and great caution should be used as these are very delicate phones on the inside.

For any HTC Engineers or corporate Folks. Please make a better design as the model LCD you have chosen has a tendancy to break as it's has a very weak metal support underneath. A reverse flex is worse than a direct hit to the screen.

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