Page Threads

Has anyone else's experience with the 8125 been that it is an overpriced, hard to use piece of junk? I've had the 2nd one since January, it took Cingular 3 months to decide to replace it. The new one needed the screen aligned all the time. This caused a huge dent in the middle of the screen so, now it has a huge dead spot. I can't align the screen anymore. I finally learned HTC made the 8125 and called them today hoping maybe they took some pride in their products. HTC's best guess is the screen will cost $170 to replace in a unit that has problems. I can buy a phone for $170. I tried to talk to a supervisor, but wasn't even offered a call back when they were all in meetings. It's possible I just got 2 bad units in row, but I don't want to spend more to find out. The 8125 should be used for years in a business but it is in my experience a 9 month unit. Cheap cell phones perform better than that. My advise to anyone asking would be to stay clear of the 8125 and HTC because it's overpriced and badly made and no one there seems to care. Does anyone in management at HTC care to change my mind? My name is Brad Burge and my phone number is 304-489-9268. This is a land line since the 8125 is out of service until I send it back.

1  out of 1 found this valuable. Do you find this valuable? Do you?    

Show Last Reply