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Location: HTC Mogul Questions
Discussion: 8125
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BradBurge
BradBurge |
8125
Oct 19 2007, 3:40 PM EDT
Has anyone else's experience with the 8125 been that it is an overpriced, hard to use piece of junk? I've had the 2nd one since January, it took Cingular 3 months to decide to replace it. The new one needed the screen aligned all the time. This caused a huge dent in the middle of the screen so, now it has a huge dead spot. I can't align the screen anymore. I finally learned HTC made the 8125 and called them today hoping maybe they took some pride in their products. HTC's best guess is the screen will cost $170 to replace in a unit that has problems. I can buy a phone for $170. I tried to talk to a supervisor, but wasn't even offered a call back when they were all in meetings. It's possible I just got 2 bad units in row, but I don't want to spend more to find out. The 8125 should be used for years in a business but it is in my experience a 9 month unit. Cheap cell phones perform better than that. My advise to anyone asking would be to stay clear of the 8125 and HTC because it's overpriced and badly made and no one there seems to care. Does anyone in management at HTC care to change my mind? My name is Brad Burge and my phone number is 304-489-9268. This is a land line since the 8125 is out of service until I send it back.
Keyword tags: None
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Anonymous |
1. RE: 8125
Nov 2 2007, 11:29 PM EDT
HTC has manufactured these devices (8125) for Cingular, You will not be able to find any HTC brandname on the device other than Cingular, its Cingular's responsibility to replace the defective device if its under warranty. Its pity that Cingular now a days treat its clients very badly, most of the help desk associates even don't know what they are talking about? I would recommend that you should approach to a managerial level personality in Cingular. They may be able to help you out with this issue.
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Anonymous |
2. RE: 8125
Jul 20 2008, 12:44 AM EDT
The point is, this is manufactured by HTC, regardless of the name on the phone. AT&T site even refers an HTC phone user to the HTC America website for support. Good thing there is an iPhone.
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 denco7 |
3. RE: 8125
Jul 20 2008, 3:20 PM EDT
"The point is, this is manufactured by HTC, regardless of the name on the phone. AT&T site even refers an HTC phone user to the HTC America website for support. Good thing there is an iPhone."What is it about Apple and the iPhone that people will not buy one, but they think it is the best cell phone anyone could buy. I paid $100 less for my Tilt than my wife paid for her iphone, last fall. I have GPS , I have 3G, I have about a hundred 3rd party apps, my deskstop is customizable, I have a 8GB storage card expandable to 32GB, she has non of these, I have Opera 9.5 , She is stuck with Safari. My phone is infinitely expandable through custom roms , radios and an ever growing library of custom apps. My wife does what Apple tells her to do. Yeah, thank goodness there is an IPhone.....................to remind me how good I have it with my Tilt. |
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Anonymous |
4. RE: 8125
Jul 22 2008, 3:20 AM EDT
Cingular refers you to the manufacturer if they happen to know who that is
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Anonymous |
5. RE: 8125
Jul 22 2008, 3:25 AM EDT
The reason I bought an 8125 instead of an iPhone is it didn't exsist when I bought the 8125. For me, in the future, I'll just buy a $35 dollar phone to make calls and use my computer as a computer. The buttons on anything other than a laptop are just too small to screw with.
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