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Discussion: GPRS issueThis is a featured thread

Andrewheg

Andrewheg
GPRS issue
Mar 8 2009, 10:47 PM EDT | Post edited: Mar 8 2009, 10:47 PM EDT
I have an HTC Touch
Every time I make or receive a call I receive the message" "THERE IS A PROBLEM CONNECTING THE GPRS SERVICE IN YOUR REGISTERED HOME NETWORK".

I do not use email or internet access on my HTC. How do I stop this message from appearing please?
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browntannis
browntannis
1. RE: GPRS issue
Mar 12 2009, 11:20 AM EDT | Post edited: Mar 12 2009, 11:20 AM EDT
"I have an HTC Touch
Every time I make or receive a call I receive the message" "THERE IS A PROBLEM CONNECTING THE GPRS SERVICE IN YOUR REGISTERED HOME NETWORK".

I do not use email or internet access on my HTC. How do I stop this message from appearing please?"
Something is trying to access the data network...
Try going to Comm Manager and turing the data connection off and then check your other applications (the ones that use the data network) and make sure that you dont have them configured.
If all else fails, Hard Reset the device and configure it from scratch.
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Andrewheg

Andrewheg
2. RE: GPRS issue
Mar 12 2009, 7:32 PM EDT | Post edited: Mar 12 2009, 7:32 PM EDT
"Something is trying to access the data network...
Try going to Comm Manager and turing the data connection off and then check your other applications (the ones that use the data network) and make sure that you dont have them configured.
If all else fails, Hard Reset the device and configure it from scratch."
Thanks Browntannis,

Data Connection was dimmed (not active). I took your advice and did a hard reset. I guess I must have turned something on somewhere but I could not undo it. So far so good.
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