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maarteneestermans
active sync and touch diamond 2
Aug 13 2009, 6:26 PM EDT | Post edited: Aug 13 2009, 6:26 PM EDT
Activesync has found a problem on the desktop
Supportcode: 86000108

Can someone help with this error?
It seems that my contacts in outlook and on my phone are not synchronized anymore.... Do you find this valuable?    
Keyword tags: diamond2 sync
rabidraccoon
rabidraccoon
1. RE: active sync and touch diamond 2
Aug 13 2009, 7:40 PM EDT | Post edited: Aug 13 2009, 7:40 PM EDT
Your going to need to run scanpst.exe to fix the error code since your pst file could be corrupted and causing the error code. Do you find this valuable?    

maarteneestermans
2. RE: active sync and touch diamond 2
Aug 14 2009, 5:19 AM EDT | Post edited: Aug 14 2009, 5:19 AM EDT
First I tried to find it in: C:\Program Files\Common Files\System\MSMAPI\1043
It wasn't there (also with the option ""show hidden files'' on).
Then I tried a search in program files (hidden files inc,indexed files inc) for scanpst.exe. Did not find anything either.

Next step: I downloaded the executable from a website. I have put it in the map C:\Program Files\Common Files\System\MSMAPI\1043
Then tried to run it: errormessage ''couldn't find scnpst32.dll''.
A search in program files didn't give any hits on this either...

hmmm...

Already a big thanks to you rabidraccoon for your reply! Do you find this valuable?    

maarteneestermans
3. RE: active sync and touch diamond 2
Aug 14 2009, 5:39 AM EDT | Post edited: Aug 14 2009, 5:39 AM EDT
sorry, I just saw the right filepath FOR office 2007 enterprise is drive:\Program Files\Microsoft Office\OFFICE12.
The above filepath was for 2003. I have 2007.

next problem..I don't have a map OFFICE12...lol
but office10 and there is no file scanpst.exe.

BUT I've read that using scanpst.exe is the same as doing a repair install of office...
when I was repair-installing office. it gave the next error ''error setup in bootstrapping...'' or something like that.

ppffff
does it never stop:)
 Do you find this valuable?    

maarteneestermans
4. RE: active sync and touch diamond 2
Aug 14 2009, 6:04 AM EDT | Post edited: Aug 14 2009, 6:04 AM EDT
IT IS FIXED !!!!!!!!!!

I removed the partnership of my phone and pc in activesync. It removed then all email,tasks,notes etc from my phone.
I reconnected the phone, made a new partnership.

it updated everything...and now ALL the contacts are in my phone again...WOOOHOOOOOOOOOO
I hope this helps other people with the same problem too !!

see you !! Do you find this valuable?