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Location: Wizard (Cingular 8125)

Discussion: 8125Touch Screen Problems a design flaw please reply 2 get HTC 2notice

Keyword tags: 8100 8125 A9100 Cingular cingular 8125 qtek qwerty smartphone reviews
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richbutler1

richbutler1
8125Touch Screen Problems a design flaw please reply 2 get HTC 2notice
Nov 14 2007, 7:34 PM EST
I have spent a boat load of money on this 8125, and like many others have had the touch screen completely fail. I am also not the only one unfortunately out of warranty. Hundreds of others found while googling my problem. Please post a reply here to let them know you are not alone. If they do not make this right we should get together and begin a class action lawsuit. Even though I'm not litigious and not a huge lawyer fan, this is just NOT right. Any lawyers out there interested, let me know: richbutler1 *** at *** yahoo *** com *** 4  out of 5 found this valuable. Do you?    

Anonymous
RE: 8125Touch Screen Problems a design flaw please reply 2 get HTC 2no
Dec 24 2007, 9:07 AM EST
Regarding 8125 Touch Screen, on my first phone, the touch screen function failed after 4 months. The touch screen just failed on the 2nd phone after 6 months. I'll be headed to the service center to get a 3rd phone because I'm still within the 12 month warranty period. This model phone is a piece of junk Do you find this valuable?    
browntannis
browntannis
RE: 8125Touch Screen Problems a design flaw please reply 2 get HTC 2no
Dec 24 2007, 12:05 PM EST
"Regarding 8125 Touch Screen, on my first phone, the touch screen function failed after 4 months. The touch screen just failed on the 2nd phone after 6 months. I'll be headed to the service center to get a 3rd phone because I'm still within the 12 month warranty period. This model phone is a piece of junk"
What are the details of the failure? Do you find this valuable?    

Anonymous
RE: 8125Touch Screen Problems a design flaw please reply 2 get HTC 2no
Dec 25 2007, 11:09 AM EST
The touchscreen has completely died. It does not function at all when closed or in open position. My problem is NOT the alignment issue noted by some others here. I am forced to use the keyboard for all functions. This will be the last HTC based product I buy unless someone there makes it right. I have not abused or dropped it either. I'm an IT professional and this is definitely a design flaw around the the touchscreen connection in some way based on the feedback from others here and elsewhere on the internet. Do you find this valuable?    

Anonymous
RE: 8125Touch Screen Problems a design flaw please reply 2 get HTC 2notice
Jan 29 2008, 11:13 PM EST
We had two phones replaces 3 times, I think I need to ask for a better alternative.
Rob P
Do you find this valuable?    

Anonymous
RE: 8125Touch Screen Problems a design flaw please reply 2 get HTC 2notice
Feb 6 2008, 1:12 PM EST
I also have had the touch screen fail and again just one month past the warranty period. I hate most class-action, but in this case would be interested in some recourse for this issue since it seems to be an unsupported problem by HTC. I like the phone's design, but it is a piece of junk. Do you find this valuable?    

Anonymous
RE: 8125Touch Screen Problems a design flaw please reply 2 get HTC 2no
Feb 11 2008, 9:04 PM EST
I have HTC MDA (Insurance replacement) that I've had for about 6 months. It fades to white and becomes unresponsive. Had the same screen problems with two (2) prior MDA's which I received replacement units. Love the Phone but hate the screen reliability! I am with another carrier and not sure if insurance will even address the issue ? I find myself with a great idea for a phone but lack of reliability. I dont know if there is a solution for the problem but will not buy another HTC phone! Will go with a "RELIABLE" manufacturer this time...regardless of the cost. Too bad...great idea but bad execution and product !!! Do you find this valuable?    

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