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Discussion: No power on phoneThis is a featured thread

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MzSDG
No power on phone
Apr 12 2009, 10:22 PM EDT | Post edited: Apr 12 2009, 10:22 PM EDT
I have a brand new Touch Pro which is 2 days old. It is now dead without any power. I attempted to charge the phone but there aren't any lights on indicating power. Any idea what's going on before I return it? Do you find this valuable?    
Keyword tags: Touch Pro Wont power on
denco7
denco7
1. RE: No power on phone
Apr 12 2009, 10:31 PM EDT | Post edited: Apr 12 2009, 10:31 PM EDT
"I have a brand new Touch Pro which is 2 days old. It is now dead without any power. I attempted to charge the phone but there aren't any lights on indicating power. Any idea what's going on before I return it?"
Just the usual, remove the battery, check the contacts. Check the charger or usb cable. If the phone will hard reset, try that. Otherwise warranty return time. Do you find this valuable?    

MzSDG
2. RE: No power on phone
Apr 12 2009, 10:43 PM EDT | Post edited: Apr 12 2009, 10:43 PM EDT
"Just the usual, remove the battery, check the contacts. Check the charger or usb cable. If the phone will hard reset, try that. Otherwise warranty return time."
Yes, I tried that twice. I pressed the button on the bottom, next to the charging port and nothing happened. I figured I'd have to return it. Thanks for your response... Do you find this valuable?    

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