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Discussion: Sometimes my HTC Touch doesn't communicate when it's asleep


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Zeppelin39
Zeppelin39
Sometimes my HTC Touch doesn't communicate when it's asleep
May 4 2008, 4:41 PM EDT
Hope someone can figure this out for me because its the only thing i dislike about the phone. Not regularly but on occasion when my device is asleep it doesn't recieve texts, emails, or phone calls untill i hit the power button an wake it up. After the device processes for a sec all my missed communications come in i.e. missed calls and what not. When i notice this happening i usually just shut the phone off and turn it back on and it's cooll again... till next time. 1  out of 1 found this valuable. Do you?    

Anonymous
RE: Sometimes my HTC Touch doesn't communicate when it's asleep
May 15 2008, 12:55 AM EDT
Mine has just done the same thing. I have only noticed it with text messages so far. When I restarted it seemed to work but in a few hours it happened again. My Verizon rep said that there is a setting to have incoming text messages wake up the phone and you can set this to on or off. I haven't found this setting yet... Please let me know if you have discovered a solution and I will the same. Here is my email: [email protected]
Thanks! -Andy
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Anonymous
RE: Sometimes my HTC Touch doesn't communicate when it's asleep
May 15 2008, 6:48 PM EDT
I work for Sprint in ohio and theres no fix its a defect in the phone when customers come in with this problem we just swap the phone out. hard and soft resets are just a quick fix. 0  out of 1 found this valuable. Do you?    

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