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Location: Sprint Mogul by HTC

Discussion: Mogul buttons stopped working?

Keyword tags: Mogul Sprint
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glura
glura
Mogul buttons stopped working?
Feb 2 2008, 8:16 PM EST
So, I reached into my pocket recently to retrieve my phone and noticed many of the hard buttons not working. Power still works, the jog wheel works, and the navigation control works (round button at bottom). But, none of the others are working: talk, end Start, OK, camera, mail, IE, comm manager,etc.
I have no idea why they aren't working and couldn't find anything in system settings.
Is there a way these buttons can be disabled/enabled? Or do I have a possible hardware problem with the phone?

Thanks,
Gary
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browntannis
browntannis
RE: Mogul buttons stopped working?
Feb 2 2008, 8:31 PM EST
If everything else is responding, it isnt the lock feature. Try a Soft Reset and if that doesnt do the trick, back up all of your data and do a Hard Reset. Do you find this valuable?    
glura
glura
RE: Mogul buttons stopped working?
Feb 4 2008, 11:38 AM EST
I reinstalled the latest firmware this weekend, but it didn't change anything.
Any thoughts?

Thanks,
Gary
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Anonymous
RE: Mogul buttons stopped working?
Feb 5 2008, 12:38 AM EST
i had this same issue. I went back to sprint and they ordered me a new phone Do you find this valuable?    

Anonymous
RE: Mogul buttons stopped working?
Monday, 9:28 AM EDT
Just had the same thing happen to my phone!, hard rest and firmwire update did nothing.. Do you find this valuable?    

Anonymous
RE: Mogul buttons stopped working?
Monday, 9:19 PM EDT
I ended up having mine replaced under warranty. Do you find this valuable?    

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