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Discussion: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my PCThis is a featured thread

NubianSista
NubianSista
Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my PC
Dec 14 2007, 1:00 PM EST | Post edited: Dec 14 2007, 1:00 PM EST
I NEED YOUR HELP!!!

I just purchased a Qwest HTC Mogul a week ago and the first time I installed the Activesync software my PC (Windows XP) and PPC synced right up. However after 3 days for some reason it stops syncing. So I uninstalled Active sync from my computer and reinstalled and returned my Mogul back to the manufacture defaults.

Now my problem is how do I get back to the Synchronization Setup Wizard to create a synchronization partnership?

When my PPC is connected I can see by the Activesync and my PPC trying to communicate with each other but I don't have that partnership (My Documents Folder) as I once had.

How do I create another folder (partnership) so that my PC and PPC can connect to each other again?

Many Thanks in Advance!!
Cheryl
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Anonymous
1. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my PC
Dec 17 2007, 2:38 PM EST | Post edited: Dec 17 2007, 2:38 PM EST
The easiest way I have found is to not remove the program, just go in activesync on your computer and go to file, delete mmobile device. Then next time you connect, be sure to have your connection settings set to open activesync upon connection and then it will ask you how you want it set up, which items you want to sync.

alnhowe
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NubianSista
NubianSista
2. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my PC
Dec 17 2007, 3:33 PM EST | Post edited: Dec 17 2007, 3:33 PM EST
Someone on http://pdaphonehome.com/forums gave me the soluction I needed...

Originally Posted by frankiedog
That was a big problem with me a while back with Vista.

Like meantioned above, go to start...settings...connections

Choose USB to PC and uncheck "Enable advanced network functionality".


I had a big fight with the mogul one night after a rom update until I found this option.

After installing the new sprint rom it works either way....hmmm
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Anonymous
3. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my PC
Dec 17 2007, 10:53 PM EST | Post edited: Dec 17 2007, 10:53 PM EST
In the future, just run:C:\Documents and Settings\Your_NAME\Application Data\Microsoft\ActiveSync\Profiles\WM_YourDevice_name

then delete the sdf file. You will lose any data that was placed into the phone between syncs.

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Anonymous
4. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on m
Mar 8 2008, 9:05 AM EST | Post edited: Mar 8 2008, 9:05 AM EST
I know this is old, but thank you NubianSista. That's exactly what I needed to do.
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Anonymous
5. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on m
Mar 8 2008, 11:38 PM EST | Post edited: Mar 8 2008, 11:38 PM EST
"I know this is old, but thank you NubianSista. That's exactly what I needed to do."
No problem...I'm so glad it was helpful!
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Anonymous
6. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my PC
Apr 13 2008, 10:29 PM EDT | Post edited: Apr 13 2008, 10:29 PM EDT
"Someone on http://pdaphonehome.com/forums gave me the soluction I needed...

Originally Posted by frankiedog
That was a big problem with me a while back with Vista.

Like meantioned above, go to start...settings...connections

Choose USB to PC and uncheck "Enable advanced network functionality".


I had a big fight with the mogul one night after a rom update until I found this option.

After installing the new sprint rom it works either way....hmmm
"
Do you mean start menu, settings and then network connections? I don't have a usb to pc option? I'm running window xp professional.
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Anonymous
7. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my
May 12 2008, 7:10 PM EDT | Post edited: May 12 2008, 7:10 PM EDT
this is the start menu for the phone

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Anonymous
8. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my
May 26 2008, 12:16 AM EDT | Post edited: May 26 2008, 12:16 AM EDT
I have not been able to sync my pone since February! I'd like to download the upgrade that enables the GPS and several other improvements but they say you must back-up your data because the upgrade will loose everything (all contact, calendar, tasks etc)
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morpheus_42

morpheus_42
9. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my PC
Jun 9 2008, 4:51 PM EDT | Post edited: Jun 9 2008, 4:51 PM EDT
"Someone on http://pdaphonehome.com/forums gave me the soluction I needed...

Originally Posted by frankiedog
That was a big problem with me a while back with Vista.

Like meantioned above, go to start...settings...connections

Choose USB to PC and uncheck "Enable advanced network functionality".


I had a big fight with the mogul one night after a rom update until I found this option.

After installing the new sprint rom it works either way....hmmm
"
I tried that solution, too, but I get an error message telling me that I need to have Active Sync 4.5 or later installed on my desktop computer. That's a problem, of course, because Vista doesn't USE ActiveSync; it only uses Windows Mobile Device Center. Are there any other ideas out there?

Thanks!

M
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Anonymous
10. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my PC
Aug 14 2008, 7:55 PM EDT | Post edited: Aug 14 2008, 7:55 PM EDT
thanks! that worked!
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DiiMeZ

DiiMeZ
11. RE: Can't re-establish Active Sync Partnership for HTC Mogul wm6 on my PC
Dec 12 2008, 3:24 PM EST | Post edited: Dec 12 2008, 3:24 PM EST
I tried that and I still cant seem to sync my contacts. I can only sync my files and my mobile favorites. Not my task, contacts, notes etc. How can I get that to sync to my pc? I am using windows vista.
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