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Touch 3G Questions

This is a section dedicated to questions regarding the HTC Touch 3G mobile device, If you have any questions that are not listed in this section, Please feel free to request for a certain question to be added to this section if it hasn't already.

Top Ten Faqs

Q.	I was unable to sync with the Exchange Server and an "Install security certificate/expired" error message appeared on the screen.

Q.	ROM upgrade failed and now the device only boots up in tri-color screen.

Q.	What should I do if I forget my device login password?

Q.	How do I enable or disable the finger scrolling or panning sound?

Q.	My PC is using Novell Groupwise is it possible to sync data to my PC.

Q.	Can I watch YouTube videos?

Q.	My battery drains fast even without using Bluetooth, WiFi or GPS. Is there any way to check if it’s faulty or not?

Q.	Why does my device freeze and sometimes crash?

Q.	When I place a phone call, the device vibrates once the other party has answered the phone call. How do I disable vibration?

Q.	How do I change settings to end programs by tapping the "X" button?

Applications

Q.	Why isn't the weather information updating on my device?

Q.	What is AGPS? How is it different from External GPS and QuickGPS?

Q.	How do I search for and select my local city to show the weather information for my city?

Q.	When I slide to the Weather tab, it always displays a "Connection Error" message. I want to set it to manual update when I have a WiFi, GPRS or 3G connection.

Q.	The installed third-party softward sometimes can be executed, but there are times that it cannot be launched.

Q.	How do I change settings to end programs by tapping the "X" button?

Multimedia

Q.	I could only hear sounds when I use Windows Media® Player Mobile to watch online TV.

Q.	What file formats do Windows Media Player in HTC device support?

Q.	Can I watch YouTube videos?

Phone

Q.	Can I add an extension number to the contact person's phone number?

Q.	Can I receive two phone calls simultaneously?

Power & Battery

Q.	My battery drains fast even without using Bluetooth, WiFi or GPS. Is there any way to check if it’s faulty or not?

Settings

Q.	The screen automatically adjusts the backlight by itself. How can I disable this?

Q.	How do I change the way the time is displayed on my device?

Q.	When I place a phone call, the device vibrates once the other party has answered the phone call. How do I disable vibration?

Q.	The screen keeps turning off during a call or going into Sleep mode.

Q.	When I long press the END key, it locks the device. Can I customize this shortcut function?

Q.	How do I enable or disable the finger scrolling or panning sound?

Q.	The device always displays a message to ask if I want to save the calling number to Contacts at the end of a phone call. How do I disable this message?

Synchronization

Q.	Why can't I synchronize the PDA phone with my PC using the USB cable?

Q.	How do I synchronize my PDA phone with my computer using Bluetooth?

Q.	I was unable to sync with the Exchange Server and an "Install security certificate/expired" error message appeared on the screen.

Q.	Why does my device fail to establish a connection with the Exchange Server?

Q.	How can I sync outlook items (Calendar, Contacts, e-mails, Tasks, Notes) from my device to the PC and vice versa?

Q.	I'm unable to sync to my PC via Bluetooth. What should I do?

Q.	My PC has Linux operating system is it possible to sync data to my HTC device?

Q.	My PC is using Novell Groupwise is it possible to sync data to my PC.

System & Upgrade

Q.	Can HTC change the OS language of my PDA phone?

Q.	ROM upgrade failed and now the device only boots up in tri-color screen.

Q.	How do I perform a hard reset?

General & Others

Q.	What should I do if I forget my device login password?

Q.	The device gets warm when it has been used for some time.

Q.	Why does my device freeze and sometimes crash?

Q.	Can I copy the contacts from the phone memory to the microSD memory card?

Connectivity & Internet

Q.	Does the device support worldwide roaming?

Q.	How can I connect to a GPRS network?

Q.	Wireless LAN connection disconnects.

Q.	The device is having problems connecting via Wifi to an Orange Livebox router.

GPS

Q.	How do I configure my External GPS to my device?

Messaging

Q.	How can I receive emails from my Hotmail account on my device?

Storage Card

Q.	What is the maximum capacity storage card that can be used with the device?

Mechanical

Q.	How do I perform a soft reset on the Touch 3G?

rabidraccoon	Latest page update: made by rabidraccoon , Jun 17 2009, 10:09 AM EDT (about this update About This Update Moved from: HTC Touch 3G - rabidraccoon No content added or deleted. - complete history)
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