Thread started: Jul 27 2007, 1:28 PM EDT Watch
Hi, I have an HTC P4000 with TELUS and my phone will not dial 1 in front of a long distance area code even though my Phone Settings have AUTOMATIC PREPEND as "enabled", which is set to automatically put a 1 if it's a long dstance area code. I spoke to someone at HTC and he said that this had to do with contacts being created in MS Outlook (therefore not HTC's problem?!!!!), -Ridiculous! But, he also said that if I created a new contact on the phone itself, then the PREPEND should work...Well, I did absolutely that...I created a new contact via the phone while I had him on my land line, and the same problem happened (would not dial the "1"). This is an absolutely ridiculous problem as I travel a lot and need to contact many people in multiple cities, and a big reason I got this data/phone device was to access my contact lists and make my life easier. The HTC guy said he needed to research the problem and that he would get back to me in a couple of days. Well, that's not good enough. He suggested I try to find an answer here on this forum. Can anyone help or anyone have the same problem? There should be a software fix for this!
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