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HTC Sapphire (T-Mobile myTouch 3G, NTT DoCoMo PRO series HT-03A, HTC Magic)
This is a section dedicated to questions regarding the HTC Magic mobile device, If you have any questions that are not listed in this section, Please feel free to request for a certain question to be added to this section if it hasn't already.
Top Ten Faqs
| Q. | I turn on my phone for the first time and try to Create a Google account or Sign in using an existing Google account. I get a "You don't have a network connection" message? |
| Q. | Where can I purchase games and programs for my phone? |
| Q. | How do I copy files, music and video between my phone and PC? |
| Q. | How do I perform a ROM upgrade? |
| Q. | How do I copy files from my PC to my phone? |
| Q. | How do I turn on GPS? |
| Q. | When I try to import all contacts from my SIM card only 250 are successfully moved? |
| Q. | Why can't I setup my email account? |
| Q. | My phone will not power on, or repeatedly reboots when starting up? |
| Q. | How do I copy files, music and video between my phone and PC? |
Applications
| Q. | What games are available for my device? |
| Q. | Where can I get Android applications? |
| Q. | What is Google Gears? |
| Q. | How do I use Satellite mode in Google Maps? |
| Q. | Where can I purchase games and programs for my phone? |
| Q. | How do I access Street View mode in Google Maps? |
| Q. | How do I access Traffic mode in Google Maps? |
| Q. | How do I find my location on Google Maps? |
| Q. | Why can't I see paid applications in the Market? |
| Q. | How do I change Google Gears settings? |
| Q. | Why does Street View not work in some locations? |
| Q. | How do I remove programs? |
| Q. | Where can I find more information about Android, Market and Google applications for Android? |
| Q. | Where can I purchase games and programs for my phone? |
| Q. | How do I join Latitude in Google Maps? |
| Q. | How can I search in Google Maps? |
| Q. | How do I take pictures and shoot videos using my phone? |
| Q. | How do I stop applications from running in the background? |
| Q. | How do I watch YouTube? |
| Q. | How do I change Google Latitude settings in Google Maps? |
| Q. | My Location function does not work in Google Maps? |
| Q. | How do I find directions in Google Maps? |
| Q. | Why does the Directions function in Google Maps not work in some locations? |
| Q. | How do I install Google Latitude? |
| Q. | How do I add programs? |
| Q. | How do I find directions using my map search history? |
| Q. | How can I clear Google Maps results? |
| Q. | How do I view and edit Microsoft Office documents? |
| Q. | How do I clear Google Maps search history? |
| Q. | How do I disable Google Latitude settings in Google Maps? |
| Q. | How do I manually set my location in Google Latitude? |
| Q. | How do I hide my location in Google Latitude? |
| Q. | How do I find directions using my current location? |
| Q. | Can I switch the to and from locations in Google Maps when searching for directions? |
| Q. | How do I find directions using a contact address? |
| Q. | How do I log in to Google Talk? |
| Q. | How do I add an friend to Google Talk? |
| Q. | How do I chat with Google Talk? |
| Q. | How do I swtich between chats in Google Talk? |
| Q. | Why does Traffic mode not work in some locations? |
| Q. | How do I quickly search for a location in Google Maps? |
Audio & Ringtones
| Q. | How do I adjust the media volume? |
| Q. | How do I set my personal MP3s to be my ringtone? |
| Q. | How do I use the speakerphone? |
| Q. | How do I adjust the ringer volume? |
| Q. | How do I adjust the call volume? |
| Q. | How do I set a ring tone for incoming calls? |
| Q. | How do I adjust the volume? |
| Q. | How do I set a ring tone for incoming calls? |
| Q. | How do I adjust the volume? |
MultiMedia
| Q. | Why do pictures show up as blank when I first open an images folder? |
| Q. | How do I create a music playlist shortcut on my Home screen? |
| Q. | How do I add songs, artists, and albums to a playlist? |
| Q. | How can I rearrange songs in a playlist? |
| Q. | How do I clear the current playlist and stop playback? |
| Q. | How do I take pictures and shoot videos using my phone? |
| Q. | How do I use my own pictures as a wallpaper? |
| Q. | How do I move backwards and forwards within a song? |
| Q. | What is Party shuffle? |
| Q. | What are the items that show up in the Recently added playlist? |
| Q. | How do I search for more information about a song? |
| Q. | How do I check the song order of the playlist I am listening to? |
| Q. | How do I set a song to repeat in the music player? |
| Q. | Why does my music still play after I've muted the phone? |
Phone
| Q. | When I try to import all contacts from my SIM card only 250 are successfully moved? |
| Q. | How do I check the phone information (IMEI, Wi-Fi MAC adress, Signal strength, etc)? |
| Q. | What do I do if I enter my SIM card PIN incorrectly too many times (PUK)? |
| Q. | How do I use the speakerphone? |
| Q. | How do I set up a conference call? |
| Q. | How do I turn the phone function on and off? |
| Q. | How do I set up a conference call? |
| Q. | How do I make an emergency call? |
| Q. | How do I make an emergency call? |
Power and Battery
| Q. | How do I optimize the battery power? |
| Q. | What can I use to charge my phone? |
| Q. | How do I optimize the battery power? |
| Q. | Why does the phone heat up when I’m charging the battery or when I’m making long duration calls? |
| Q. | How long does my battery last? |
| Q. | What should I do if the device’s standby time seems to be decreasing? |
Settings
| Q. | How can I improve my phone’s performance when it is acting slow, sluggish or is not responding as fast as it used to? |
| Q. | How do I turn on GPS? |
| Q. | How do I unlock the screen? |
| Q. | How do I create a Google Account? |
| Q. | What if I've forgotten my unlock pattern? |
| Q. | How can I prevent others from using my SIM card? |
| Q. | How do I remove programs and applications? |
| Q. | How do I change languages? |
| Q. | How do I reset the browser to default and clear all browser data? |
| Q. | How do I protect my phone from unauthorized use (SIM PIN)? |
| Q. | How do I make it so that when I type in passwords they are visible? |
| Q. | Why does my application prompt a message like "XXXX Permission check failed" and then exits? |
Synchronization
| Q. | How do I copy files, music and video between my phone and PC? |
| Q. | When I connect my phone to my PC how do I stop the Found New Hardware Wizard from launching on Windows XP? |
| Q. | What software do I need to synchronize my phone with my PC? |
| Q. | What software do I need to synchronize my phone with my PC? |
| Q. | How can I import contacts from my SIM card? |
| Q. | Why does synchronization sometimes fail? |
| Q. | Why can't I synchronize my phone and PC using HTC Sync? |
| Q. | How do I synchronize my phone with my PC? |
| Q. | How do I synchronize my phone with my PC? |
| Q. | How do I synchronize my phone with my Google account services such as Gmail, Calendar and Contacts? |
| Q. | Why should I use my Google account with my phone? |
| Q. | How do I copy files, music and video between my phone and PC? |
| Q. | Some of my Gmail account contacts do not show in Contacts on my device? |
| Q. | How do I sync my outlook calendar to my phone? |
| Q. | How do I copy files from my PC to my phone? |
| Q. | How do I autosync when I connect my phone to the computer? |
| Q. | How can I create a Google account if I skipped creating during setup? |
System And Upgrade
| Q. | How do I perform a ROM upgrade? |
| Q. | How do I perform a factory reset? |
| Q. | How do I stop applications from running in the background? |
| Q. | How can I improve my phone’s performance when it is acting slow, sluggish or is not responding as fast as it used to? |
| Q. | My phone will not power on, or repeatedly reboots when starting up? |
| Q. | How do I restart my phone when a program is not performing properly or the phone is not responding to any key presses? |
| Q. | How do I restart my phone when a program is not performing properly or the phone is not responding to any key presses? |
General And Others
| Q. | Do I need a Google account to use the phone? |
| Q. | How do I remove an application shortcut from the Home screen? |
| Q. | How do I move the clock from the Home screen to another location? |
| Q. | I forgot my unlock pattern and now get a message saying You have incorrectly drawn your unlock pattern 5 times. Please try again in 30 seconds. What do I do if I've forgotten my pattern? |
| Q. | What information is displayed through the notifications panel? |
| Q. | How can I manually bring up the virtual keyboard? |
| Q. | How do I drag items to extended Home screens? |
| Q. | How do I move application shortcuts to a different location on the Home screen? |
| Q. | What if I've forgotten my Google Account password? |
| Q. | How do I find a contact by name from the Home screen? |
| Q. | How can I show the notifications panel? |
| Q. | How do I hide the notifications panel? |
| Q. | I turn on my device and a message appears stating my SIM card is locked? |
| Q. | How do I add an application shortcut to the Home screen? |
| Q. | Where can I buy accessories for my phone? |
| Q. | Where can I purchase the phone? |
| Q. | What type of keyboard or input methods do I have? |
| Q. | How do I change the keyboard layout and the Touch input Settings? |
| Q. | How do I restart my phone when a program is not performing properly or the phone is not responding to any key presses? |
| Q. | What type of keyboard or input method do I have? |
| Q. | How do I move Google search to another location on the Home screen? |
| Q. | How do I scroll through my list of contacts using the first letter of a name? |
| Q. | How do I add an email address to a contact? |
| Q. | In Contacts how do I add a contact to the Favorites tab? |
| Q. | How do I turn on/off Prediction in the QWERTY keyboard? |
| Q. | How do I turn on/off Word Completion in the Compact QWERTY keyboard and Phone keypad? |
| Q. | How do I turn on/off spell correction? |
| Q. | How do I change between English and Chinese input methods? |
Connectivity And Internet
| Q. | How do I connect to the Internet using Wi-Fi? |
| Q. | How do I configure Access Point Names (APN) for a data connection? |
| Q. | How do I turn off data connections while roaming? |
| Q. | How do I close open pages in Browser? |
| Q. | I turn on my phone for the first time and try to Create a Google account or Sign in using an existing Google account. I get a "You don't have a network connection" message? |
| Q. | How do I connect to the Internet using Wi-Fi? |
| Q. | How do I connect my phone to another device using Bluetooth (Bluetooth partnership)? |
| Q. | When I click on a media link in the Browser will it play the file? |
| Q. | How do I setup an Internet email account? |
| Q. | How do I send a text message? |
| Q. | How do I change to a different open page in Browser? |
| Q. | How do I setup email using Microsoft Exchange Server? |
| Q. | How do I connect my phone to another device using Bluetooth (Bluetooth partnership)? |
| Q. | How do I check my company's Exchange Server email? |
| Q. | I turn on my phone for the first time and after launching the Browser I get a "No network connection - The page will continue loading after connection has been restored" message? |
| Q. | Does the Browser support animated GIFs? |
| Q. | What can my phone use bluetooth for? |
| Q. | Can I transfer files to my computer through Bluetooth? |
| Q. | How do I prevent my phone from automatically connecting to 3g networks? |
| Q. | How do I monitor data usage on my phone? |
| Q. | Why does my phone lag when I use bluetooth to play music and am using Wi-Fi at the same time? |
| Q. | How do I view High Quality YouTube Videos? |
GPS
| Q. | What do I do if I enter my SIM card PIN incorrectly too many times and my phone says PUK Locked? |
Messaging
| Q. | Why can't I setup my email account? |
| Q. | I can't send an MMS from my device? |
| Q. | Meeting invitations from my Exchange Server email don't show up on my calendar? |
| Q. | How do I send an MMS message? |
| Q. | How do I send a text (SMS) message? |
| Q. | How do I search for songs on my device? |
| Q. | How do I delete an email message without opening it? |
| Q. | Why can't I view some attachments? |
| Q. | How do I add CC or BCC fields to my outgoing email messages? |
| Q. | Why are messages marked as read when checking my Exchange Server email? |
Storage Card
| Q. | Can I install applications to my microSD card? |
| Q. | How do I use the Phone's Storage Card as a USB Drive? |
| Q. | Why can't I see pictures stored on my microSD card using Albums? |
| Q. | How do I use the Phone's Storage Card as a USB Drive? |
| Q. | Why can't I take pictures and a message is displayed prompting me to insert a microSD card? |
 talontsi07 |
Latest page update: made by talontsi07 , Friday, 4:09 AM EDT (about this update About This Update Edited by talontsi07 view changes - complete history) |
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Keyword tags: magic
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Share this 
| Started By | Thread Subject | Replies | Last Post | ||
|---|---|---|---|---|---|
| llau | HTC SYNC - Problem | 2 | Aug 18 2009, 3:55 AM EDT by idarmytj | ||
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Thread started: Jun 29 2009, 9:37 AM EDT Watch
hello,
I have HTC Magic (with XP and Vista same behaviour), when plug the HTC on PC, first usb massstorage to get HTC sync software installed. When installed, I plug the HTC Magic, try when the program is started or not started, the synchronization will not start. HTC Magic is rightly recognize driver spoken ( android usb devices < My htc and disk drive HTC android Phone USB device) Any idea to sync Magic? Thanks Laurent |
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| Koheni | Korean language packs or fonts. - myTouch aka Magic | 0 | Aug 2 2009, 3:36 PM EDT by Koheni | ||
|
Thread started: Aug 2 2009, 3:36 PM EDT Watch
I have just begun using the T-mobile myTouch aka Magic. And when browsing Korean sites will either get the Hangul (Korean fonts) or get boxes or code.try to change encoding I see only 5 or 6 options: Latin, Unicode, rest are Japanese.
How can I obtain and correct this so I can view pages correctly. Also, lieve this may be a problm with songs in the audio player, but have not tried yet. Thanks for help. |
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Showing 2 of 2 threads for this page