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8525 task issue

Recently purchased AT&T/HTC 8525 from Let's Talk.com. Did not have ActiveSync 4.5 updated nor the 2.15 device ROM update. Did both at the instruction of HTC & AT&T Tech Support. Still did not correct problem with Outlook 2002 tasks. ActiveSync works fine syncing with Exchange Server but issue occurs with Windows Mobile 5.0 when I try to use the sort and filter criteria with the task list. No matter what criteria I choose the task list sorts alphabetically rather than say, by due date or priority. I can only view the task list by due date if I tell it to include all completed tasks as well as active tasks. Since I use my Outlook tasks all day long that means that completed list gets very long... not helpful when you have to scroll thru a bunch of completed tasks to get to today's active tasks. After numerous attempts to correct the problem with HTC and AT&T Tech both said I needed to return the phone for an exchange. Let's Talk was great about it and got me another one quickly... Problem is... the problem exists on this phone as well. Latest from HTC Tech is that this is a problem with the 8525 and how Windows Mobile 5.0 is set up for it - with AT&T. They have now listed it as a known issue and the HTC tech said it should be addressed with new update due this September (update to 5.0 unless AT&T gets the Windows Mobile 6.0 ready first (which should still address this issue)... The other problem related to this is that I can add a task to my device directly and if the due date is for today, it shows on the active list (abeit in alpha order). If the due date is tomorrow, it won't show on the active list until tomorrow becomes today... yes, very helpful. Will show on the 'recently viewed' filter list but not on the active list. Somewhat of a bummer but everything else about the phone is working very well ... thank goodness. Every once and a while a little issue with the sync connection via USB but it does work if I unplug and then replug and since I get most of my stuff via the Exchange server the USB sync isn't that much of an issue. Anyone else having this task/alpha issue? Would like to hear of other situations... maybe someone else has a fix? Thanks


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ussdivers
Latest page update: made by ussdivers , Jul 13 2007, 4:25 PM EDT (about this update About This Update ussdivers owner of this info - ussdivers

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JohnMelbourne same issue with Vodafone v1605 4 Apr 6 2008, 8:58 PM EDT by Anonymous
Thread started: Aug 24 2007, 6:03 AM EDT  Watch
I have the HTC tytn badged as Vodafone model v1605. This is my second v1605 - the first had to be replaced for a non related fault.

My first v1605 did not have this bug - I could filter and sort concurrently. In contrast, I was not able to change the settings for the Today Screen. eg. I could not add the task list or any other program beyond the standard 4: alarm, calendar, SMS and email. To avoid confusion, let me clarify that displaying or hiding the tasks in the Today view has no imact on the sorting bug.

My second v1605 does exhibit the exact same bug as you.describe.

It seems to me that the bug is related to OS version. I'm pretty sure that I have an up to date version now, which suggests that it was introduced into the latest version rather than always being there.

I have contacted Vodafone support to seek help but have had no reply at the time of writing. If I get any more info I will let you know.
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